LexaLingo Support
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Email LexaLingo SupportWe usually reply within 1–2 business days.
Quick help
Answers
Account & sync
Sign in with the same email, Apple account, or Google account on each device. Email sign-in is passwordless, so request a fresh link and open it on the same device when possible. After reconnecting, reopen LexaLingo and allow a moment for offline progress to sync.
Signing out does not delete progress already stored locally on that device.
Learning & content
LexaLingo prepares vocabulary and media in the background. If a lesson, image, or audio clip is not ready, keep the app open briefly on a stable connection, then reopen the activity. Signed-in progress for Learn, Read, Saved Words, and Write can sync across supported devices.
Downloaded media and device preferences stay on the device where you set them.
App & downloads
Confirm your internet connection, install the latest LexaLingo update, and make sure your device has available storage. Downloaded lessons remain available offline. If something still feels wrong, include your device model, operating-system version, LexaLingo version, and a short description when you contact us.
Your account
Manage your account, review how LexaLingo handles information, or request account deletion at any time.
Still need help?
Tell us what happened and we’ll help you find the cleanest path forward. A screenshot is useful when it does not contain private information.
Found a security issue? Stop testing once you can demonstrate it, do not access or change another person’s data, and send only the details needed to reproduce it. Never send passwords, sign-in links, private keys, or one-time codes.
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